Your questions answered on The Observer changes

The Observer+ frequently asked questions.

What is changing?

The Observer is moving from a metered digital subscription model, which allowed access to a certain number of stories 'free' each month, to a premium model, where some stories will only be able to be accessed by subscribers.

Will all articles be premium?

No, the community will still have access to vital information, such as weather warnings, road closures, missing children reports and other reports where public safety may be at risk. Some other local stories will also be unlocked.

Why the change?

We're asking you to help fund our journalism. This is local information that matters, and without our team of reporters on the ground, government and other organisations would be able to work in virtual secrecy, without proper checks and balances.

What's the biggest difference I will notice?

Increasing numbers of stories will have a big PLUS symbol in front of them. This is subscriber only content, it reinforces the value of your subscription by providing you with exclusive content.

What does it mean for me if I am already a subscriber?

You will not be affected by the changes. You will have unlimited access to all the stories on our website, as well as other News Corp sites including The Courier-Mail, The Daily Telegraph and Herald-Sun.

Can I still get a newspaper with my subscription?

Definitely.  The best value deal remains the one with the Saturday paper.

But if you only want digital access (which includes access to the digital print edition), you can request that package.

Do you have your own app?

Yes, the deal includes access to our current app.

What else does a subscription give me?

Being a subscriber, you will be given a daily newsletter on email as well as sent breaking news alerts on big local, national and international stories.

You will also have unrestricted digital access to The Courier-Mail and other News Corp products like The Herald-Sun and Daily Telegraph.

How do I sign up?
You can subscribe here or phone us on 1300 361 604

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