Sweet sachet message leaves Coffee Club staff chuffed
A SPECIAL message left by a young couple made for a sweet end to the day for staff at the Night Owl Coffee Club yesterday.
Assistant manager Prudence Allen expected a bunch of sachets left on a table at the Coffee Club yesterday was leftover mess from customers.
But when she cleaned the table, she realised the young couple who sat there for lunch had left a special thanks message for the staff.
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She quickly snapped a photo of the 'THANKS' written out in sugar sachets to show her staff.
"Normally we just have the kids playing with sugar and leaving it everywhere but not writing messages," she said.
She said customer recognition is not something that happened everyday.
"I've had customers write on napkins and leave it for the staff and a lot of our regulars will come up and thank the staff."
Ms Allen said the staff tried to engage in friendly conversation with customers.
"For me and the staff it just makes you feel like you've done a good job and people are happy with your service.
"Any good feedback like that gives them a bit more motivation to go that extra mile and it makes them happier which obviously makes our customers happier," she said.