Celebrating the launch of the Best in Business Awards for 2014 are (from left), Westpac senior relationships manager Nicholas Barker, The Observer media advertising manager Victoria Bradshaw and Gladstone Chamber of Commerce and Industry president Rich Hansen.
Celebrating the launch of the Best in Business Awards for 2014 are (from left), Westpac senior relationships manager Nicholas Barker, The Observer media advertising manager Victoria Bradshaw and Gladstone Chamber of Commerce and Industry president Rich Hansen. Mike Richards

Here's your chance to reward a local business

IT'S time to celebrate great service.

The Observer, Westpac and the Gladstone Chamber of Commerce and Industry are giving members of the public an opportunity to reward the businesses where they receive the best treatment, with the Best in Business Awards.

"Local business is the lifeblood of the community," said Observer general manager Carl Carter.

"And those businesses which provide good customer service need to be rewarded.

"To be nominated for the awards lets a business know it's doing things right. To win the awards means they are the best in town."

For Westpac, the Best in Business Awards is the biggest event of the year in Gladstone, according to senior relationship manager Nicolas Barker.

"We have been the major sponsor every year since the awards were introduced by The Observer, and we are proud to be associated with promoting good business," he said.

"We believe the change of format this year will help to really identify businesses which provide good service."

The format for this year's awards has changed from that in previous years.

While votes from members of the public are the mainstay of the project, the top three nominees in each of the 26 categories will be asked to a complete a questionnaire, and the winner will be judged on the answers.

Two new categories have been included in this year's awards: the Young Business Person of the Year, for business managers or owners under the age of 35 years, and the New Business Award for business which have opened since July 31, 2013.

The Gladstone Chamber of Commerce and Industry is this year full sponsor of the Best in Service Award.

Chamber president Rick Hansen said good service was the difference between success and failure.

"Service is the main make or break part of any business," he said.

"If you haven't got that part right and don't give of your best, your business won't be as productive as it could be.

"The chamber's Buy Local campaign is all about good service, and we offer all businesses help to improve customer service. We're proud to be involved with Westpac in promoting the awards."



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