Retune a big turn off as WIN problems continue

IF you had reception issues while watching the premiere of Big Brother on Monday night, you probably weren't alone.

As part of the retune in Rockhampton on September 3, there was a technical issue which affected channel WIN in Gladstone East, a Department of Communications spokesperson said.

This means that a small proportion of viewers in and around Gladstone East may not be receiving WIN, and will need to retune their digital TV, set-top box or digital TV recorder to bring back the channel.

>> Big Brother housemates arrive two by two

As part of the retune, further work will soon begin at the tower in Gladstone East (located on Maunalor Hill).

Free-to-air channels Seven Queensland and Southern Cross Ten will be changing frequencies on October 1.

After the channels have moved, viewers in Gladstone East will need to retune their digital TV, set-top box or digital TV recorder again to receive Seven Queensland and Southern Cross Ten.

For any viewers who require assistance to retune their equipment, there are a number of resources available at the retune website at digitalready.gov.au/retune.

Viewers can also call the Digital Ready Information Line for information or assistance to retune at 1800 201 013.

The retune is a national program that involves TV channels changing frequencies at more than 400 sites across Australia.



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