Mazda introduces lifetime capped servicing plan
MAZDA will soon offer an innovative capped price servicing across its range.
Mazda is upping the customer service ante, with prices capped for the life of new vehicles and not inhibited by kilometers travelled or time.
The new Mazda Service Select will be available on the all-new Mazda3 which officially hits showrooms next month, and then rolled out across all models by June.
Servicing schedules will also lengthen with the new Mazda3, which requires maintenance every 10,000km or annually rather than the current six months or 10,000km.
Prices for servicing will be revealed from February 1.
This will reveal maximum prices customers will pay no matter which Mazda dealer they visit.
"Mazda is committed to ensuring customers have a safe and enjoyable driving experience irrespective of what distance they travel and Mazda Service Select matches a service program to individual owners based on their driving habits rather than the 'one size fits all' approach adopted by some other brands," Mazda Australia managing director Martin Benders said.
"Mazda Service Select means our customers are not locked into a schedule that may not reflect their driving habits. Over time the average number of kilometres travelled by our customers has dropped from 15,000km five years ago to 13,000km today. That means a typical Mazda customer will only have to service their car every nine months or so, meaning just four rather than six trips to their dealer over three years.
"Mazda Service Select maintains the 10,000km service interval as the vast majority of our customers are private buyers. They have told us and continue to tell us that they think the 10,000km interval provides a regular safety and tech check of their vehicle, ensuring both its longevity and stronger resale value."
The service program also includes a yearly service visit for customers that travel less than 5000km a year.