Late mail trickling into boxes
AUSTRALIA Post yesterday asked Gladstone residents to be patient, despite the fact some residents were still waiting for mail meant to arrive before Christmas.
"There is no issue at the delivery centre, but we asked customers to be patient during our busiest time at Christmas when staff worked around the clock to deliver a record extra three million parcels across Australia," an Australia Post spokeswoman said yesterday.
"To help cope with the increase in parcel volumes in the area, we will be extending the Gladstone Delivery Centre to accommodate for more efficient parcel operations."
The spokeswoman said the closure of the Gladstone Business Centre, effective on January 27, would not affect deliveries.
"The Gladstone Business Centre is operated separately to the Delivery Centre and the closure of the counter at the Business Centre on January 27 will have no impact on mail delivery to the area.
"All post office boxes will remain at the current location and customers will still be able to collect parcels from the Delivery Centre between 6am and 5pm, Monday to Friday."
Australia Post has stuck to its claim that the reason the Chapple St Business Centre is closing is due to "declining customer numbers," despite rumours that the Delivery Centre will be expanded into the current over-the-counter area.
"There have been no changes to (our original) response," the spokeswoman said yesterday.
She also recommended four other outlets where customers can access over-the-counter service in the Gladstone area.
"There are several Australia Post retail outlets within 4km where customers can access a range of postal services."
She listed Goondoon St, Toolooa St, Stockland Shopping Centre and the Clinton Community Postal Agent as viable options.
The closing of the Chapple St Business Centre has been opposed by many members of the Gladstone community, including Mayor Gail Sellars, Independent Member for Gladstone Liz Cunningham and Federal Member for Flynn Ken O'Dowd.
A petition against its closure is available to sign Mr O'Dowd's office.