Customer finds young attendants can lack special something

FIFTY-EIGHT years in Gladstone and Libby Attwood has racked-up plenty of customer service miles.

Although her experiences have mostly been good, Mrs Attwood sees something lacking in the attitude of youngsters towards the aged.

"Nobody looks you in the eye anymore," she says.

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"They don't make eye contact. There is a shop my 89-year-old father (goes to). If he stands longer than 15 minutes he leaves."

Jo Gibson and Cass Vohland get upset by young staff who don't know maths and who are perplexed when they hand over extra coins to receive only notes back in change.

There is also a takeaway where the food order is frequently wrong and they must always check the bag's contents.



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