Water charge system gives less satisfaction

By REN LANZONrlanzon@gladstoneobserver.com.au

water-charging system has taken a sharp dive, according to a survey carried out for Calliope Shire Council.

In his summary of the survey to council's meeting on Friday, corpo- rate and community services direc- tor Mark Larney said the satisfac- tion level had fallen significantly from 67.5 per cent recorded in the last survey to 35.3 per cent in the cur- rent survey.

'The large increases in water charges and some community con- cern with aspects of the three-tiered consumption system levy have prob- ably been responsible for this reac- tion by the community,' Mr Larney said.

He said the responsibility for the water pricing was often blurred in the community's mind.

'The community does not care who is responsible for the price in- creases, they just know it's a council service,' he said.

Mr Larney said the overall re- sponse to the survey has once again been very positive, with the commu- nity generally happy with council's facilities and services'.

He said an interesting fact re- vealed by the third survey ? the oth- ers were conducted in 1999 and in 2001 ? was that 25 per cent of the respondents had apparently changed address between March and the end of the (2004) year.

This was estimated from the re- turn of 125 of the 500 randomly sent surveys to residents selected from the March 2004 electoral roll.

Mr Larney said there continued to be the perception in the wider com- munity that too much money was be- ing spent in the Boyne/Tannum area in detriment to rural communities and rural roads. The survey was carried out jointly with Emerald Shire Council by R and Z Consulting.



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