Commitment and passion the key to win
By NATALIE PEUTnataliep@gladstoneobserver.com.au
A COMMITMENT and passion to serve the local region was why the team at Central Queensland Tools Supply took out this year's AIM Small business of the year award.
After serving Gladstone for the past 10 years, the team was more than pleased with the high accolade they had received. Owner Ron Harding said providing quality service to the customer was the key to success.
He said both himself and his team worked hard and smart to become a success and a significant role model to any business.
"Having fun and enjoying what you do and giving people the opportunity to succeed was the best way to run a successful business,'' Ron said.
He said his staff and their performance was important.
"I want my staff to be honest, loyal and by providing the right training to service the customers needs is important,'' he said.
Ron added that having fun and enjoying what you do and giving people the opportunity to succeed was essential.
He said to ensure each and every staff are up to the standard to service and sell was vital for his business.
He said another step was choosing the right marketing source.
"I continue to advertise in the newspapers and on radio to reach a wide range of audiences, and by using the right marketing strategies my business can continue to run smoothly,'' he said.
Ron said to receive this award was a great accolade for the business.
Pirtek Gladstone also needs to be congratulated for winning the Medium business of the year.
Jason and his team have grown exponentially to become a local market leader.
Pirtek was chosen because when it started 10 years ago no-one believed it could survive.
Pirtek has the uncompromising commitment to consistency in delivering an exceptional service to the region, and as the boss, Jason sees his role as creating opportunities for his people.