Local pharmacy helps with health insurance in-store

COVAD: Boyne Tannum Discount Drug Store pharmacist Nancy Griffin. The pharmacy can now help you select private health insurance.
COVAD: Boyne Tannum Discount Drug Store pharmacist Nancy Griffin. The pharmacy can now help you select private health insurance. Mike Richards

WHILE most pharmacies deal with getting customers back to health, Boyne Tannum Discount Drug Store is offering a proactive response to health care.

At the Covad kiosk in Boyne Tannum Discount Drug Store customers can evaluate, compare and choose health insurance cover which they can customise to suit their needs and their health circumstances.

The service can also be accessed online from home.

Pharmacist Nancy Griffin said customers and patients faced many challenges about their health and well-being.

"It just struck me that the entire journey with private health insurance has always been all about the insurer or a website where the objective is what they sell, and not about your health," she said.

Covad, an aggregator of health insurance products from a growing suite of providers, compares health insurance and allows consumers to evaluate and choose the best possible health cover with their local pharmacy, instore or online.

Covad founder Anthony Huxley said years ago private health insurance had a presence in pharmacy but the model was flawed because there was no choice.

"Most people today are happy to get health cover from a website or a call centre, where sales quotas and commission rates are often the driver," he said.

"We felt consumers needed to be able to align their health insurance needs with someone who understands their health; not just the sale.

"So we created Covad and this service is being delivered exclusively through pharmacies like Boyne Tannum Discount Drug Store, instore and online."

Ms Griffin said many customers had had the same cover for years.

"We're now equipped to help customers with existing cover to compare and get the best possible health insurance and to save money, as well as delivering a service that enables people who run the risk in not having cover to get what they can manage and make sure it meets their needs," she said.

"It's simply too dangerous for people today, regardless of their age, not to have private health insurance.

"Waiting queues in the public system are becoming horrendously long.

"We read every day how the (public) system just can't cope."

Topics:  gladstone business health health insurance

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