News

Long wait for refunds from Slide City

WHEN Gladstone mum Trish de Roode bought a family pass for a giant water slide she didn't expect to be left wanting, twice.

Not only was the big day a letdown for her family with no water running down the 315m slide, now she has also been let down because the business has not provided a refund.

She's among hundreds of once-excited slide goers left disappointed by the "kafuffle" of Brian O'Shea's Slide City that visited Gladstone in September.

And it's not just customers that were let down. None of the not-for-profit organisations that volunteered to help run O'Shea's Slide City events in Gladstone, Yeppoon or Ulladulla claim to have received the 10% of the profits they were promised.

There has been a host of complaints lodged with the government consumer watchdog, the Office of Fair Trading over the failed events, but there is never a sign of any of the "mis-haps" on Slide City Australia's Facebook page.

Mr O'Shea has not answered The Observer's requests for comment (on the record) for several months and according to the Office of Fair Trading all complaints lodged against O'Shea's Slide City have been resolved.

The Office says it has no evidence Slide City has failed to supply the service --- a session on a giant water slide --- or offer a refund.

On the day Ms de Roode and her family decided not to participate in the afternoon session because she felt it was overcrowded and dangerous.

That's the same story told by volunteers at the Ulladulla event where there were also issues with water.

In Gladstone, the PCYC had 10 volunteers helping organise the event on the understanding Slide City would give them 10% of the profits, Gladstone PCYC branch manager Mick Newell said.

However Mr Newell says he has been given the cold shoulder and after trying to contact the company multiple times, has given up.

"The money would have been helpful," Mr Newell said. "But we did it for the community, to bring something different here."

Conversations between Ms de Roode and Slide City Australlia:

Topics:  gladstone, o'shea's city slide




100 people a week lose work across Gladstone, Rockhampton

QAL February 2016

400 WORKERS lose job or remain unemployed in woeful month for jobs.

Gladstone man on 'PayWave' shopping spree with stolen credit card

Chance Soden

HUNGRY and apparently with no cash, Chance Soden spotted a wallet.

Minister under fire over Gladstone Ports Corporation CEO appointment

Peter O'Sullivan has been announced as the new chief executive officer of GLadstone Ports Corporation.

HEATED debate over whether 'selection criteria' was met for CEO job.

Latest deals and offers

Mum driver heroically ignores hilarious lip-syncing son

Hilarious moves while Mum concentrates on the road.

IF IT takes a village to raise a child, why aren't they driving?

Twitter adds dancing David Brent emoji

Ricky Gervais's character has its own emoji now

Cyndi Lauper opens up about mother's dementia

Cyndi Lauper says her mother Catrine has "a little dementia".

Lindsay Lohan 'calls off engagement'

Lohan reportedly called off her engagement to Russian millionaire

Rob Kardashian 'neglected' by Blac Chyna

Friends say they are now 'back in love'

Isla Fisher: I don't like talking about my private life

Isla Fisher shut down TV hosts when they asked about her husband

You can own this Queensland town for just $1

Yelarbon

Unprecedented auction of town's business centre with no reserve

Work starts on $15M Caloundra apartment building

Turning the first sod at the Aqua View Apartments site in Kings Beach are (from left) husband-and-wife developers Alex Yuan and Stella Sun with construction company Tomkins director Mike Tomkins and Councillor Tim Dwyer.

Developers excited about addition to Kings Beach skyline

72-year-old Coast developer set to start new project

GREEN LIGHT: The Cosmopolitan has been approved for development at Cotton Tree.

Meet the Canberran set to deliver another chapter for Coast suburb

Plans revealed for 1500-lot 'master-planned community'

Precinct will be bounded by Boundary St and Shoesmith Rd

Ecco Ripley sales run sparks prime release

MOVING IN: Sekisui House has announced the release of more residential blocks at Ecco Ripley.

Sekisui House is preparing to unveil more land at Ecco Ripley

The climb is slow but property on the way up

Michael Matusik, director of Matusik Property Insights.Photo Allan Reinikka / The Morning Bulletin

The improvement would be mild when compared to past cycles