News

Long wait for refunds from Slide City

WHEN Gladstone mum Trish de Roode bought a family pass for a giant water slide she didn't expect to be left wanting, twice.

Not only was the big day a letdown for her family with no water running down the 315m slide, now she has also been let down because the business has not provided a refund.

She's among hundreds of once-excited slide goers left disappointed by the "kafuffle" of Brian O'Shea's Slide City that visited Gladstone in September.

And it's not just customers that were let down. None of the not-for-profit organisations that volunteered to help run O'Shea's Slide City events in Gladstone, Yeppoon or Ulladulla claim to have received the 10% of the profits they were promised.

There has been a host of complaints lodged with the government consumer watchdog, the Office of Fair Trading over the failed events, but there is never a sign of any of the "mis-haps" on Slide City Australia's Facebook page.

Mr O'Shea has not answered The Observer's requests for comment (on the record) for several months and according to the Office of Fair Trading all complaints lodged against O'Shea's Slide City have been resolved.

The Office says it has no evidence Slide City has failed to supply the service --- a session on a giant water slide --- or offer a refund.

On the day Ms de Roode and her family decided not to participate in the afternoon session because she felt it was overcrowded and dangerous.

That's the same story told by volunteers at the Ulladulla event where there were also issues with water.

In Gladstone, the PCYC had 10 volunteers helping organise the event on the understanding Slide City would give them 10% of the profits, Gladstone PCYC branch manager Mick Newell said.

However Mr Newell says he has been given the cold shoulder and after trying to contact the company multiple times, has given up.

"The money would have been helpful," Mr Newell said. "But we did it for the community, to bring something different here."

Conversations between Ms de Roode and Slide City Australlia:

Topics:  gladstone, o'shea's city slide



Storms are coming! What it means for your long weekend

Yes, it's going to affect your long weekend

REVEALED: Meteorite chasers in hunt for 'fragments' in Agnes

A meteorite may have been spotted crashing to earth this evening.

Reports that part of the object could have landed in Agnes bushland

Gladstone hairdresser drops 60kg for big day

Bridie Immoos and Michael Ritchie wed at Agnes Water on September 24.

Bride sheds 60kg ahead of big wedding day.

Local Partners

Channel 9 orders second season of Doctor Doctor

Rodger Corser stars in the TV series Doctor Doctor.

RURAL medical drama finds a loyal following.

Katy Perry gets naked to encourage people to vote

Katy Perry in Funny Or Die sketch

Katy Perry has stripped naked for a comedy video

Jogging Tom Hanks crashes wedding in Central Park

Tom Hanks stopped for a selfie with this bride and groom

MOVIE REVIEW: Storks delivers family fun

A scene from the movie Storks.

ANIMATION can be hit or miss but when it hits, it hits hard.

Nick 'the snake' to call the shots on Survivor jury

Australian Survivor contestant Nick Iadanza.

LATEST evictee is out of the game but will still have a say.

Naomi Watts and Liev Schreiber split

Naomi Watts and Liev Schreiber

Naomi Watts and Liev Schreiber have split after 11 years together.

$40million hotel, shops development project for Mackay

Mt Pleasant hotel and retirement accommodation, proposed at 194-202 Malcomson St.

$40m development to take Mackay to 'the next level'

'Flex muscles': Gladstone suburb drops $120K

BUYERS are scooping unprecedented deals by “flexing their muscles at the table”

Few bright lights for property after mining downturn

The Gladstone Regional Council wants associated LNG companies like Bechtel to be apart of the EIS housing accommodation strategy from the outset of the projects and not mid-way through.

Tannum Sands continues to write its own property success story

Property 200m from ocean selling for just over $100K

BEACHCOMBER PARK: Work has started on a new $19.2 million development at Toogoom.

The estate's developer is offering huge discounts for early buyers.

UPDATE: Former rodeo champ's sale rained out, now back on

Larkhill local Ken Consiglio is having an auction of most of the things on his property.

'People kept showing up and we had to turn them away'

Market opens as Gladstone sellers drop prices to force sale

VENDORS are dropping the price on houses to force a sale.